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Community Guidelines • 5 min read

Community Guidelines

Community Manager
Community Manager

Welcome to AthletaWell!

At Athleta, our mission is to ignite a community of active, healthy, confident women and girls who power each other to reach their limitless potential. AthletaWell’s goal is to help every woman thrive as they navigate their unique well-being journey. In the AthletaWell online community (the “Community”), women from all walks of life can get advice, share recommendations, chat with each other, post photos and reviews, and exchange ideas and information with other Community members about well-being topics important to them.


If you are a registered user and at least 16 years old, you can join the Community. By participating in the Community, you agree to (1) these Guidelines, (2) our Terms of Use and (3) our Privacy Policy. These agreements can be updated at any time without notice, so be sure to review them when you visit. Your continued use of the Community will confirm your acceptance of the revised agreements. If you do not agree to the amended agreements, you must stop using the Community. Please note, statutory and exempt Athleta employees are eligible for AthletaWell membership with a Rewards account. Participation by Athleta employees is completely voluntary and in no way required. 


About the Community

The Community is a safe online space for women of all ages and backgrounds to ask questions, share experiences, post photos, and connect with each other. AthletaWell is organized by wellbeing interest groups (“Spaces”) and includes member forums, direct messaging, articles, and videos grounded in Spaces’ topics (“Resources”), and access to both live and recorded events, workshops, and classes.


While anyone on the Internet can search and read information in the Community, including on your Profile page, only registered members can join Spaces, start discussions, leave Likes on posts, and post new questions, photos, answers, or comments. Members can track discussions and receive notifications about new posts or when they are tagged by other Community members.


By participating in the Community, you agree that:

  • Athleta may edit, copy, publish, distribute, and otherwise use your posts, photos, reviews, comments, and other user-generated content (“User Content”) at any time, in any medium, including our website, social media channels, and emails, even after you close your account. If you close your account or make a Consumer Rights Request to delete your personal information, your text postings will remain as attributed to “anonymous” and we may not be able to remove or obfuscate your images or photos and their captions. Please be aware of what you post.
  • You understand that the Community is a public forum and that your User Content and other personal information will be visible to other members as well as the general public.

For full details, please review our Terms of Use and Privacy Policy.


Guidelines for Community Participation



The Community is a safe space and welcomes participants with a wide range of beliefs and ideas. We encourage open dialogue; you do not need to agree with others, but you are required to be respectful at all times. Please avoid language that may be considered rude, abusive, or intimidating, or being critical or derogatory toward others. We may edit, remove, or block new replies to any post that violate these guidelines. We will also limit or suspend the access of any participant who violates these guidelines. Discriminatory treatment of any member on the basis of age, race, ethnicity, national origin, sex, sexual orientation, gender, gender identity, social class, education, religion, physical appearance, disability, or any other form of discrimination will result in a permanent ban from the Community.

  • We’re here to support each other. We’re also here to have honest conversations and embrace different points of view. Please keep your comments constructive and respectful.  Be honest. You may not engage in deception about who you are. Don't use a fake identity or choose a username that misrepresents your affiliation with a company or organization, including Athleta or any other Gap Inc. brand (Gap, Old Navy, Banana Republic).
  • You must prominently disclose any material connections you may have to Athleta (for example, if you receive free products or services or are a paid influencer or employee).
  • We encourage thoughtful and open dialogue about topics that may be considered “taboo” or edgy, which may make some participants uncomfortable.
  • You may not use the Community to publicly (or privately through direct message) disparage others, or to subject others to racist, sexist, abusive, harassing, defamatory, pornographic, threatening, obscene or otherwise offensive language . 
  • Respect the rights of others. Don't copy, post or share User Content that violates copyright, trademark or other rights of third parties. You may not use Athleta’s copyrighted material, logos, or other trademarks without our permission.

Keep it safe. Don't post or share User Content that encourages reckless or irresponsible behavior.



Please be thoughtful about what you post, how often and how much. Please post only in one Space when creating a new post. Duplicate posts in multiple Spaces may be removed. We may also move posts if they are more appropriate in another Space.


We encourage showing your support for other members’ posts, but please do not abuse the Likes (hearts) system. This includes asking others for Likes or using multiple accounts to give yourself or others multiple Likes. Excessive posting or abuse of hearts may result in deletion of your posts, removal of your Likes, and a permanent ban from the Community.



You will find lots of useful advice in the Community, but keep in mind that most members are not medical or health experts. Some of the information you find here may be incorrect, inappropriate to your situation, or even unsafe. Remember that you assume all risk associated with engaging in any activities or using any equipment discussed in the Community. Your situation, experience, or knowledge may vary from that of the individual who is sharing an idea or guidance. Always use the same good judgment in the Community that you use when assessing information and advice you find elsewhere on the Internet or through your in-person interactions.


Information available in the Community, including information contributed by AthletaWell Guides or featured guests, does not constitute medical advice. You should consult your doctor before beginning any exercise, training, athletic, diet, nutritional or other health-related program or activity. We are not responsible for any medical or health problems that may result from your engaging in any activities described in the Community or from any information you obtain from the Community. If you ever feel discomfort or pain, you should not continue.



The Community is a public forum that can be viewed by anyone on the Internet. Please do not post any private, confidential or potentially embarrassing information about yourself or anyone else. Posting confidential information about others will result in suspension or termination of your access to the Community.

  • Respect the privacy of others and be mindful of your own privacy when posting or otherwise sharing photos, text or other User Content .
  • Avoid sharing personal information, like an address, password, Social Security number, credit card information, order information, or other personal information about you or others. A good rule of thumb: don't share anything that you would not want to see on a road-side billboard!
  • Make sure you have all legal rights and/or consents to post or link to any User Content in the Community.



We do not permit trolling, which may include hijacking or taking a thread off-topic, hate speech, shaming, personal attacks, bullying, threats or inflammatory posts, impersonating others or creating multiple accounts in order to take any of these actions. If you are trolling, your posts will be removed and you will be permanently banned from the Community. We may also contact law enforcement if we suspect your behavior to be unlawful or dangerous toward others.



Please do not use the Community to distribute any marketing communication, to advertise or solicit for any business or enterprise, including your own products or services, or to survey or study the Community. Please do not reach out to members directly for any type of solicitation. Direct links to commercial websites and sponsored content will be removed. Solicitation activities may result in suspension or termination of your access to the Community. No spam. This includes unsolicited or duplicate posts, links, and other User Content about fundraisers, surveys, social media, business schemes, or other commercial User Content.


Don't engage in or promote any illegal activity.



If you see any posts, pictures, videos, or other content that is offensive, abusive, inappropriate, or otherwise violates these User Guidelines, please notify us by selecting “Report Inappropriate Content” from the Options menu for the post.




AthletaWell Guides

Select members of the Community are designated as AthletaWell Guides. These Guides have a special “GUIDES” icon next to their screen name in their profile and in posts. AthletaWell Guides host events, workshops, classes and Q&As and contribute articles, videos, and other resources related to Space topics and their areas of expertise. The opinions and advice, including medical advice, given by any AthletaWell Guide belong solely to the Guide and do not represent the opinions or advice of Athleta or Gap Inc.


To learn more about Guides, visit Meet Your Guides


Direct Messages

Members have access to our Direct Messenger tool, which allows you to communicate one-on-one with other Community members, Athleta employees (including Community Managers and Moderators), AthletaWell Guides, and other participants. Direct messages are subject to the same rules as the rest of the Community.

Athleta reserves the right to take action against any account that violates these Guidelines. For example, we may remove your post(s) and User Content, temporarily or permanently suspend your posting privileges, or close your Community account.


Gap Inc. Employees

Unless specifically invited by the Athleta Community Team to participate in the capacity of a Community Manager, Administrator, Moderator, expert, or other designated role, employees of Gap, Inc. are eligible to participate as an AthletaWell member. Neither your participation nor any information provided will be used for any purpose related to your employment or prospect of employment.